Shipping

Shipping within Canada:

All orders ship FREE

Please note promotional items may have different shipping charges than regular priced items.

Small orders are mailed by Canada Post with no tracking ability. Processing time is same business day on orders place weekdays before 2:00 pm MST, otherwise all orders are mailed next business day. No orders are shipped on holidays or weekends. Please allow 5-10 business days and check for your order where mail it typically delivered.

Large orders (+5 lash sets) are sent by CANPAR courier or a different courier of our choice. All residential orders will be dropped off with no signature required unless otherwise stated. Please allow 5-7 Business days for product to arrive. Most orders in Western Canada will arrive in 1-2 business days.

 

Returns:

Product must be unused and mailed back at the expense of the purchaser. Please contact us for further qualifications and details. 

 

Guarantee:

All products are guaranteed to arrive in new condition and similar to the photos on the website. Due to the handmade nature there can be differences. If you are not completely satisfied please contact us by email to resolve any issues. Please note we cannot guarantee the condition of the box on arrival, there may be damage to the lash box upon arrival.